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Claim a listing that's already on the site

2 min readUpdated 20 October 2026

Request access to an existing listing instead of creating a duplicate.

Claim the existing listing when your business already appears on the platform. Submitting a claim records a request for MWT Cymru to check. It is not immediate editing access and does not invite a colleague automatically.

  1. 1. Sign in with the account you intend to use for your business.
  2. 2. Open Add or claim a listing.
  3. 3. Select Claim an existing listing.
  4. 4. Enter at least two characters in Search for your business by name.
  5. 5. Select the matching business from the results.
  6. 6. Explain your authority in How are you connected to this business?
  7. 7. Select Request to claim.
  8. 8. Contact MWT Cymru if you need help completing the access check.

Tip: Give your role and enough business context to support the check. Never put passwords, identity documents or payment details in the connection field.

Good to know: The confirmation mentions email, but email-dependent actions are coming soon. If search finds nothing, check the spelling before creating a new listing.

Screenshot coming soon

Claim a listing that's already on the site, the form fields and successful saved state

Video coming soon

Claim a listing that's already on the site, follow the numbered steps and show the result

Each business quotes separately. EventPlan Wales does not book events or collect booking payments. Email-dependent actions are coming soon.

Related guides: Add colleagues and manage your account

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