Listing your business

Set up your listing, reply to enquiries and work with partners.

• Before you start (what you need, 20 minutes)Prepare accurate facts, photographs and prices before creating your listing.
• Create an account and add your businessCreate your provider login, then add or claim the correct business listing.
• Claim a listing that's already on the siteRequest access to an existing listing instead of creating a duplicate.
• Your business hub explained (Home and the to-do list)Use Home and your to-do list, then open the right section for your next action.
• Your listing: About your businessComplete your identity, business types, location, contacts and bilingual descriptions.
• Photos that win enquiriesUpload useful photographs, add alt text and choose your cover image.
• Spaces, capacities and layoutsRecord each event space and the capacity of every layout you can provide.
• BedroomsDescribe your own room numbers, sleeping capacity and starting room rate.
• Activities and on-site extras (comes to your venue, travel distance)Record activity delivery, group sizes, duration and travel distance.
• Food and drinkDescribe catering arrangements, refreshments, dietary options and your menu.
• Accessibility factsGive specific access facts, limitations and bilingual statements.
• Getting here and rates (guide prices, "price on request")Record practical travel details and explain your own guide prices.
• AvailabilitySelect dates and monthly availability, without treating the calendar as a booking system.
• Insurance and policies (tick boxes only)Confirm insurance with tick boxes and keep your policy wording accurate.
• Your own questions and answersAdd concise bilingual answers to questions organisers regularly ask.
• Special offersAdd a clear offer from your own business with its price basis and restrictions.
• Trade terms for agenciesRecord private terms and contacts for verified agencies.
• Send for approval and what MWT checksReview your listing and use Submit for verification to request MWT checks.
• Reply to an enquiry and record won/lostRead the brief, reply and record whether you won, lost or are still talking.
• Find and link with local partnersFind suitable nearby businesses and manage partner requests.
• Understand your InsightsRead recorded activity and use it to choose one practical improvement.
• Plans and pricesUnderstand your listing plan, membership and additional-business arrangements.
• Add colleagues and manage your accountManage login details and add registered colleagues with the right access.
• Unpublish or delete your listingUse owner actions on your business list to hide or remove a listing safely.